Privacy Policy

Information we collect

• Information you provide: name, email, phone, and message details when you contact us or book a consultation.
• Automatically collected data: basic usage data such as pages viewed, device type, browser, and approximate location.
• Cookies and similar technologies: used to make the site work, remember preferences, and understand performance.

How we use information

• Respond to inquiries and schedule services.
• Improve our website, content, and user experience.
• Communicate service updates you request or consent to receive.
• Maintain security, prevent fraud, and comply with legal obligations.

Website communications

When you contact us through the website, you authorize us to respond using the contact details you provide. We aim to reply within a reasonable time; if you do not hear back within three (3) business days, please call our office to confirm we received your message.

Do not use website forms for urgent or emergency matters. If you have an emergency, call 911 or go to the nearest emergency room.

HIPAA and health information

If PT Microsolutions is considered a "covered entity" or "business associate" under HIPAA, we handle protected health information (PHI) as required by HIPAA. This website privacy policy does not replace a formal Notice of Privacy Practices, which you will receive if applicable. We do not use or disclose PHI for marketing without authorization, and you may have rights to access, amend, or receive an accounting of disclosures as described in HIPAA.

Your privacy rights (California)

California residents may request certain information about our disclosure of personal information to third parties for their direct marketing purposes under California Civil Code Section 1798.83 (the "Shine the Light" law). If you would like to make such a request, contact us using the information below.

Cookies, analytics, and advertising

We may use analytics or advertising tools to understand site performance or run marketing campaigns. These services can set cookies or similar identifiers to measure usage and, if enabled, support remarketing. You can control cookies through your browser settings and, where available, the opt-out tools provided by those services.

For more detail, see our Advertising & Cookie Policy.

Sharing and disclosure

We may share information with service providers who help us operate the website or deliver services, and as required by law or to protect rights and safety. We do not authorize third parties to use your information for their own marketing without your permission.

Access and corrections

You may request access to, correction of, or deletion of personal information we have about you, subject to legal and clinical record requirements. Contact us to submit a request.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No system can guarantee absolute security, so we encourage you to use caution when transmitting sensitive information.

Information sent over email or standard web forms may travel over open networks. While we work to secure our systems, we cannot guarantee the security of data transmitted over the internet.

Children's privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when changes were made.

Contact

Questions about privacy? Email hello@pt-micros.com.